Reconciliation Candle - Setting of Lights

Although I got a negative report and outcome, I am rating this product and service 5* because what transpired was accurate. The report said that there would not be reconciliation and in fact, that the other person was not ready to forgive This was true. I ordered the candle on 03/11 and contacted the person on 06/11. I received no response. The report reading of one person choking the other made sense, as I feel like the life has been choked out of the connection at this point. Brilliant service and customer care - whilst not the best message! But, it happens sometimes.